Shipping policy

Shipping & Delivery Policy

At Hoarding Direct, we offer reliable delivery services across Southeast Queensland to ensure your hoarding products arrive safely and on time. Please review our delivery options and charges below.

Delivery Charges

We deliver to a range of locations across Queensland. Delivery fees are calculated based on region:

Region Delivery Fee (Standard)
Metro Brisbane From $149
Sunshine Coast From $249
Gold Coast From $249
Other QLD Regions POA (Price on Application) – please contact us for a custom quote.

All delivery charges will be confirmed during the quoting process based on site access and order size.

Urgent / Next-Day Delivery

⚡ For urgent or next-day delivery requests, an additional $250 priority fee applies (subject to availability and confirmation).

Delivery Times

  • Standard deliveries are made Monday to Friday, during business hours.

  • Delivery is typically scheduled within 1–5 business days of order confirmation, depending on availability and location.

  • Our team will contact you to confirm your delivery date and any site-specific requirements.

Site Requirements

To ensure a smooth delivery process:

  • Ensure clear access for delivery vehicles

  • Notify us of any site restrictions or time constraints in advance

  • Ensure the delivery area is prepared and safe for unloading or installation

Additional charges may apply for failed deliveries due to unprepared or inaccessible sites.

Click & Collect (By Appointment Only)

Pick-up is available from our warehouse at:

📍 2/8 Cutler Court, Brendale QLD 4500
Please contact us in advance to schedule a collection time.

Damaged or Incorrect Deliveries

All deliveries should be inspected upon arrival. If any items are damaged or missing:

We’ll respond promptly in accordance with our Refund Policy.

Contact Us

For all delivery enquiries or to request a quote for regions outside our standard zones, contact:

📧 admin@hoardingdirect.com.au
📞 0439 323 992